How does pricing work?
We offer multiple package options starting at $60/month. Plans include review request automation, one-click review links, setup/installation, unlimited team members, and more depending on what you need.
How fast can my rating improve?
It depends on how many customers you serve and how consistently requests are sent. As a general example, a business starting around a 3-star rating can often see meaningful improvement within a couple of months with steady review generation.
What rating should I aim for?
Most research and consumer behavior trends suggest an average in the 4.2–4.5 range tends to build strong trust without looking “too perfect.” It’s a sweet spot that helps turn more lookers into buyers.
How does automated review generation work?
Instead of manually texting or emailing links one by one, the system sends review requests automatically through SMS or email. You can connect it to your CRM, trigger requests at the right time, and keep the process running consistently without extra effort.
Can my team send requests too?
Yes. Your team can send review requests when it makes sense—after a completed job, a successful appointment, or a positive customer moment—so timing stays natural and effective.
Where do the reviews go?
You can direct customers to leading review sites using one-click links, and you can balance where reviews are collected across multiple platforms to strengthen your overall online presence.
What happens if someone leaves a negative review?
You can handle issues privately first, respond quickly, and work toward a resolution. Many customers are willing to update their feedback once they feel heard and supported.
Can I pause reviews before they go public?
Yes. If you choose, you can pause reviews for up to 7 days to give you time to respond and address the situation before it escalates.
Will this help my Google visibility?
Strong, consistent reviews can improve trust and click-through rates, and they often support local search performance. While results vary, review volume and quality are widely recognized as important signals in local decision-making.
Do you help keep my business information accurate online?
Yes. You can manage and update business details across 70+ high-profile listings from one place, helping prevent mismatched phone numbers, addresses, or hours that confuse customers.
Do I get reporting and visibility into results?
Yes. You’ll be able to monitor reviews in real time, see activity as it comes in, and track performance trends so you always know what’s improving.
Is this hard to set up?
No. Setup is included, and we make it straightforward. Once connected, the system runs in the background with minimal ongoing effort.
Will this work if I don’t get a lot of customers per month?
Yes—it still helps, because consistency matters more than volume. Even a smaller flow of reviews can build trust over time and reduce the impact of occasional negative feedback.
Can I control the messaging that gets sent to customers?
Yes. The request message can be tailored to match your tone and process so it feels professional and natural, not automated or awkward.